Independent website – not a government service. We are not part of GOV.UK, the courts, the Insolvency Service or any council. For free, impartial debt advice, use MoneyHelper.

We want everyone to be able to use this website, including people with disabilities and people using assistive technology.

What we do

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. In practice that means:

  • text you can resize up to 200% without losing content
  • good colour contrast and no information shown by colour alone
  • a site you can use with a keyboard only, with visible focus indicators and a “skip to main content” link
  • clear headings and labelled form fields that work with screen readers
  • plain English, with legal terms explained
  • no time limits on our enquiry form

Known issues

We test the site regularly. If we find parts that don’t meet the standard, we’ll list them here with a date for fixing them.

Tell us about a problem

If you have difficulty using any part of this website, or need information in a different format, email hello@howtostopthebailiffs.co.uk. Tell us the page address and what the problem is, and we’ll get back to you within 5 working days.

If you’d find it easier to speak to someone about your debts, the free debt advice services we list offer phone and face-to-face help.

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